This policy applies if you interact with us through our online store, via email, telephone, or otherwise by using our websites or interacting with us on social media.

If you don’t want to read all the detail, here are the things we think you’d really want to know:

• Your personal information is, where appropriate is not shared with any other groups or companies.
• We do not use a number of third parties to process your personal information on our behalf.
• You have a number of rights over your personal information. How you can exercise these rights is set out in this notice.
• We do send direct marketing, if we’re allowed to. This to encourage you to buy our products and services by sending you offers and ideas that we feel will be of benefit to you. If you want us to stop then you can unsubscribe from our mailing list at any time.
• Our website is not intended for children and we do not knowingly collect children’s data.

What sort of personal information do we hold?

• Information that you provide to us such as your name, address, date of birth, telephone number, email address, bank account and payment card details and any feedback you give to us, including by phone, email, post, or when you communicate with us via social media.
• Information about the services that we provide to you (including for example, the things we have provided to you, when and where, what you paid, the way you use our products and services, and so on).
  Information required to make decisions about your applications for products and services we offer.
• Your account login details for our website including your user name and chosen password.
• Information about whether or not you want to receive marketing communications from us.
• Your contact details and details of the emails and other electronic communications you receive from us, and how you interact with them. For example whether the communication has been opened, if you have clicked on any links within that communication and the device you used. We do this because we want to make sure that our communications are useful for you, so if you don’t open them or don’t click on any links.
• We aim to improve your shopping experience – we try to understand our customers so we can provide you with a great shopping experience, personalised offers, shopping ideas and online where and when you shop, the products and services you buy and how you use and browse our website helps us to do this.
• We ensure that our customers are genuine to prevent fraud and to help customers use our services appropriately.
• We use your personal information to contact you. This may be in relation to a service update, an issue you have raised with us, to conduct market research or to ask for your feedback.

Your Rights

You have a number of rights under data protection legislation which, in certain circumstances, you may be able to exercise in relation to the personal information we process about you.

These include:

• The right to access a copy of the personal information we hold about you.
• The right to correction of inaccurate personal information we hold about you.
• The right to restrict our use of your personal information.
• The right to be forgotten.
• The right of data portability and
  the right to object to our use of your personal information.

Where we rely on consent as the legal basis on which we process your personal information, you may also withdraw that consent at any time.

If you are seeking to exercise any of these rights, please contact us on the email below. Please note that we will need to verify your identity before we can fulfil any of your rights under data protection law. This helps us to protect the personal information belonging to our customer against fraudulent requests.